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Resource Delivery Services

What is Interlibrary Loan

The Interlibrary Loan Department works with other libraries to get all of our patrons materials not held by Fogler Library. The service is available to everyone affiliated with the University of Maine, undergraduates, graduate students, staff, faculty, and emeritus faculty. It is also completely FREE!

Tips, Tricks, and FAQs

What is ILLiad?

  • ILLiad is the name of the software program used by Fogler Library to manage interlibrary loan services. An ILLiad account is necessary in order to place requests.

Creating an ILLiad Account

  • Click 'Create an Account', above, to create an account. Read the copyright notice.
  • Your username can be whatever you want it to be. You don't have to use your U Maine credentials, but it might be easier.
  • Do not use the "@" symbol as part of your login name.  Access errors occur.

Making a Request

  • After logging into your account, choose the type of item you are requesting from the 'New Request' box on the left. Book, article, and book chapter are the most common.
  • Provide as much information as possible. The more information given to us, the quicker the request can be fulfilled.
  • Articles, book chapters, and other documents will be delivered as a PDF that you access via your ILL (ILLiad) account.
  • Books will be delivered physically. It is very rare to be able to get an entire book delivered electronically.
  • Some types of items can be difficult to obtain. Technical standards, dissertations, theses, and archival materials might not be possible to obtain or they might take longer than the average request. 
  • We cannot make requests for textbooks.
  • There are no limits as to the number of requests you can make at one time.

Picking up your Book (or other physical item)

  • When your request has arrived, you will receive an email that it is available.
  • You can pick up your item at the Reserve Desk located in the Reserve Reading Room on the 1st Floor of Fogler Library.

Reading your Electronic Document

  • When the article is delivered, you will receive an email that it is available.
  • Login to your ILLiad account and go to 'Electronically Received Articles' to access the PDF.
  • Articles will remain on your account for 30 days or you download it 5 times.. 
  • We recommend downloading the article, so you can have it forever.

Due Dates and Renewals

  • Due dates are determined by the library that lends the item. The ILL department strives to borrow from libraries with longer lending times but that's not always possible. Anything from 4-16 weeks is possible.
  • You can request a renewal in your ILLiad account by going to the 'Checked Out Items' section.
  • Whether a renewal is granted and for how long is up to the lending library.

Books available at U Maine or other Maine libraries

  • You can get books available at Fogler Library or other affiliated libraries delivered to you more quickly by using the Request function in URSUS, our online catalog. Here is a GUIDE.
  • Similarly, you can search a wider selection of Maine libraries by using MaineCat. It also has a request function enabling you to get a book delivered to Fogler Library.
  • After making a request in URSUS or MaineCat, you will receive an email when they are ready and you can pick them up at the Reserve Desk in Fogler Library.

Articles available at U Maine

  • Most articles provided by Fogler Library will be available electronically. Check out Research Guides to find Databases specific to your subject or search the journal title in URSUS.
  • If you have any problems accessing an article, you should contact a librarian. Librarians are available in person, on chat, on the phone, and over email. More information can be found here. 
  • Some articles will only be available in print. The Interlibrary Loan department is willing to scan individual articles and send them to you as a PDF. You can submit a scan request the exact same way making an Interlibrary Loan request, described above.



Hours and Contact Information

Hours: Mon-Fri  8:00a.m.-4:30p.m

ILL Service Desk: Mon-Fri 9:00am-4:00pm

ILL Staff

Lindsay Decker, Interlibrary Loan Librarian


Gail Brown, Library Specialist III


Deb Rollins, Collection Services librarian


OCLC Symbol: MEU




Questions about accessibility? Check out this Guide.

ILL Librarian

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Lindsay Decker
Collection Services
Fogler Library
University of Maine
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