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Computing & Information Science: Troubleshooting
Resources and Information for Computing & Information Science
What is a database thesaurus and how do you use it?
How to Access Articles (When it seems like you can't)
There are times when accessing an article isn't working out. When you hit a paywall or an error message, try these things:
Clear your browser's cache. This trick works so well to clear up small technical issues. Find out more information about cached data here.
Article Linker is a tool that can help you find an article you've discovered in Google Scholar or Web of Science. See a tutorial for Article Linker here: Article Linker Tutorial.
If the Article Linker is showing up, but the page itself is coming up blank, you can access the journal directly by searching for the journal title in the URSUS Catalog. Open the catalog in a new window, then cut and paste the journal title in the search bar. Follow the links until you find the journal, and then search for the article title within the journal to access the article.
The URSUS Proxy Bookmarklet can help you gain access to journals and databases when you aren't on campus or logged into the UMaine system. You can find more information here: URSUS Proxy Bookmarklet.
If we don't subscribe to a particular journal, you can see if there is a legally available open access copy of the article by using the UnPaywall tool. Find out more information here: UnPaywall.
If you still have problems accessing the material you want, Ask-a-Librarian! We can help you figure out the next step.