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Troubleshooting Access to Online Resources: ReadCube

The first line of defense in trouble-shooting access to online resources is to clear your web browser cache, cookies, and history.

ReadCube Web Reader

ReadCube Logo

The ReadCube Enhanced PDF Web Reader is compatible with most modern computer web browsers that support HTML5. Cookies and local storage are required. In order for the application to function properly, you will need to enable cookies on your browser. Detailed information about the functionality of this browser-based application is available at the ReadCube website.  

ReadCube minimal supported web browser versions
Browser Chrome Firefox Internet Explorer Safari Opera
Minimal Version v29 v17* v10 v6
(Mac OS only)
v16

Troubleshooting ReadCube ePDF Web Reader

  

I can't get epdf's to view or download in Wiley, Springer, or SciELO.

1. Confirm that you are using the most recent version of your web browser
2. Confirm that you set your browser to accept cookies. 
3. Clear your cookies and browser history.

Why is the pdf blurry?

Reasons for this issue vary from browser to browser. Please visit the ReadCube website to access the most recent technical information.

Can I disable ReadCube ePDF Web Reader?

Visit the designer's website and click the big, green toggle switch.

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